ELEMENTARY / PRE-INTERMEDIATE
Duration: 98 ac. hours (1 ac. hour = 45 minutes)
№ | Topic | Description of the topic | Soft skills development | Outcomes - you can: | Number of ac. hours |
---|---|---|---|---|---|
1. | Companies | 1. Company description 2. Role of an IT department in a company 3. Present Simple | • How to make polite requests | ||
• Socializing: Introducing yourself and others | • talk about what what companies do | ||||
• talk about your company | |||||
• make polite requests | |||||
• introduce yourself and others | 8 | ||||
2. | Contacts | 1. Jobs in ICT 2. Duties and responsibilities at work 3. Present Continuous | • How to say phone numbers and spell names | ||
• Telephoning: making and receiving phone calls | • describe your job and the people you work with | ||||
• talk about work activities | |||||
• give phone numbers and spell names | |||||
• make and receive telephone calls | 8 | ||||
3. | Visitors | 1. Departments, divisions etc 2. Communications systems 3. Convergence in business and technology 4. Asking questions | • How to welcome visitors | ||
• Presenting: visual information | • talk about company structure | ||||
• ask questions | |||||
• welcome visitors | |||||
• present visual information | 8 | ||||
4. | New products | 1. It Product development 2. The software development process 3. Past Simple | • How to show interest | ||
• Meetings: Giving a report | • talk about new products and the stages in their development | ||||
• talk about the development of products | |||||
• show interest | |||||
• give a report | 8 | ||||
5. | Employment | 1. Perks and bonuses at work 2. IT technologies in the modern recruitment process 3. Present Perfect (1) | • How to delegate work | ||
• Meetings: Discussing progress | • talk about job benefits and employment procedures | ||||
• describe personal experiences | |||||
• delegate work | |||||
• discuss progress on projects | 8 | ||||
6. | Customer service | 1. Communication with customers 2. Managed services 3. Comparisons | • How to respond to complaints | ||
• Meetings: Asking and giving opinions | • talk about customer service | ||||
• make comparisons | |||||
• respond to complaints | |||||
• ask for and give | |||||
• opinions | 8 | ||||
7. | Travel | 1. Business travelling 2. Modern applications for travelling 3. Countable and Uncountable nouns | • How to report to a company reception | ||
• Socialising: Making small talk and developing conversation | • talk about travel | ||||
• ask for travel information | |||||
• report to a company reception | |||||
• make a small talk and develop a conversation | 8 | ||||
8. | Orders | 1. Placing orders and Online Purchasing 2. Data centres 3. Information security 4. Present continuous, going to, will for plans, arrangements, and decisions | • How to make arrangements | ||
• Meetings: Making and responding to suggestions | • talk about orders and deliveries | ||||
• talk about the future | |||||
• make arrangements | |||||
• make and respond to suggestions | 8 | ||||
9. | Future trends | 1. Economic development 2. The world wide web 3. The Future of IT 4. Future predictions | • How to respond to ideas | ||
• Meeting: Predicting | • talk about global issues | ||||
• make predictions | |||||
• respond to ideas | |||||
• predict future trends | 8 | ||||
10. | Time | 1. Time management 2. Meeting deadlines 3. Planning the schedule, prioritising 4. Second Conditional | • How to use time expressions | ||
• Exchanging information: Negotiating conditions | • talk about managing time | ||||
• speculate and discuss consequences | |||||
• talk about time | |||||
• negotiate conditions | 8 | ||||
11. | Training | 1. Staff motivation 2. Developing skills 3. Self-development 4. Modal verbs for giving advice | • How to say thank you and respond | ||
• Exchanging information: Showing understanding and suggesting solutions | • talk about personal development and training | ||||
• give advice | |||||
• say thank you and respond | |||||
• show understanding and suggest solutions | 8 | ||||
12. | Your career | 1.Challenges 2. Career path and career ambitions 3. Career IT 4. Revision of grammar tenses | • How to say goodbye | ||
• Presenting: Giving a personal presentation | • talk about ambitions and careers | ||||
• revise grammar and tenses | |||||
• say goodbye | |||||
• give personal presentation | 8 | ||||
13. | Final test, Writing and Speaking testing | 2 |
Duration: 22 ac. hours (1 ac. hour = 45 minutes)
№ | Lesson | Skills | Language | Number of ac. hours |
---|---|---|---|---|
1. | Writing an impressive CV | • Structuring your CV | ||
• Avoiding common CV mistakes | ||||
• Creating a strong first impression | ||||
• Identifying your key skills | ||||
• Highlighting your work experience | ||||
• Detailing your education and qualifications | ||||
• Demonstrating your interests | ||||
• Providing references | • Sections of a CV | |||
• Common CV verbs | ||||
• Section headlines | ||||
• Spelling | ||||
• Personal statements | ||||
• Skills-based headings | ||||
• Transferable skills | ||||
• Action verbs | ||||
• International qualifications | ||||
• Noun phrases | 4 | |||
2. | Interview first steps. | |||
Self presentation | • Small talk | |||
• Highlighting your skills and experience | ||||
• Detailing your education and qualifications | • Speaking about your qualifications and transferable skills | |||
• Describing professional behavior | ||||
• Speaking about your achievements | ||||
• Answering questions about your experience | 4 | |||
3. | Goal setting and decision making questions | • Structuring your responses-STAR approach | ||
• Answering questions about multitasking | ||||
• Answering action-oriented questions | ||||
• Demonstrating critical thinking | • Speaking about strengths and weaknesses | |||
• Describing personal characteristics | ||||
• Taking time to think about your answers | ||||
• Asking for clarification | 4 | |||
4. | Talking about teamwork and conflict management skills | • Speaking about challenges at work | ||
• Demonstrating ability to give efficient feedback | ||||
• Answering questions about problem solving | • Expressing opinion | |||
• Softening negatives | ||||
• Emphasizing positives | ||||
• Talking about your weaknesses | ||||
• Asking questions of your own | ||||
• Talking about specific experiences | 4 | |||
5. | Demonstrating communication and problem solving | • Handling competency-based questions | ||
• Answering questions about challenging situations | ||||
• Demonstrating attention to details | ||||
• Storytelling using the STAR method | ||||
• Demonstrating your interests | • Expressing opinion | |||
• Positive expressions | ||||
• Contrasting and comparing | ||||
• Describing figures and graphs | 4 | |||
6. | Full mock interview and personalized feedback. Revision | 2 |